All cancellations must be received in writing to Adventure Caravans. Caravans officially begin at 10:00 am on rendezvous day. Rallies officially begin at Noon. If you have a bona-fide emergency during your tour or rally that prevents you from continuing, you will receive a pro-rata credit (after your original tour is finished) toward a future tour for the portion of the tour you are not able to complete, less any unrecoverable prepaid deposits made on your behalf. Please submit the details of your departure in writing and return to Adventure Caravans. Our refund policy is the most liberal in the business.
STANDARD CANCELLATION POLICY
If you have to cancel your tour 120 days prior to rendezvous date, for any reason, your entire (100%) reservation deposit will be refunded, no questions asked. Within 119 – 60 days prior to departure, all monies will be refunded except $500 of which $250 will be returned to you in the form of a credit to be applied toward a future tour of your choosing; less than 60 days prior to departure all monies will be refunded except $1000 of which $250 will be returned in the form of a credit toward a future tour of your choosing. This policy is necessary for many service providers require non-refundable deposits on your behalf.
All European, South African and New Zealand/Australia tours require a $500 deposit per person as noted under Payment Terms. If you have to cancel your trip 120 days prior to rendezvous date, for any reason, your entire reservation deposit will be refunded minus $100 per person. Within 119 – 90 days $500 per person (the deposit) will not be refunded. Cancellation fees after full payment 90 days prior to the tour are 89 -60 days 15%, 59-45 days 35%, 44-30 days 50%, less than 30 days 75%. Hotel accommodations, land arrangements, and other services not used are neither refundable nor exchangeable from the suppliers.
Cancellation and Trip Interruption Insurance is available on all trips including overseas tours. These policies also include emergency medical, travel accident and lost baggage protection. Forms and information will be sent to you upon receipt of your registration.